Effective Date: 03/02/2025

Jabal Coffee House ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our training application ("App"). By using the App, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name
• Email address
• Phone number
• Job title or role
• Organization name

b. Usage Information:

• Courses completed
• Quiz scores
• Progress data
• App usage patterns

c. Device and Technical Information:

• Device type and OS
• IP address
• Browser type
• Access times

d. Location Information:

If enabled, we may collect approximate location for localization purposes (e.g., language preferences).

2. How We Use Your Information

We use the information we collect to:

• Provide and improve training content and user experience
• Track learning progress and certifications
• Communicate important updates and reminders
• Monitor usage for analytics and security
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Your employer or training administrator (for progress tracking)
• Third-party service providers (e.g., cloud hosting, analytics) under strict confidentiality agreements
• Legal or government authorities if required by law

4. Data Retention

We retain your information as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time.

5. Security of Your Information

We use industry-standard security measures (e.g., encryption, secure servers) to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
• Object to certain types of data processing
• Withdraw consent at any time

To exercise these rights, contact us at contact@jabalcoffee.com.

7. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. International Data Transfers

Your data may be processed and stored in countries outside your own, where privacy laws may differ. We take appropriate safeguards to ensure your data is protected.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes via the App or email.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Jabal Coffee House
6200 Miller Rd
Dearborn, MI 48126
USA
contact@jabalcoffee.com